Shipping Policy
Important information about shipping for ProvaDent purchases made through a third-party seller.
Seller handles fulfillment
This website does not stock, package, or ship ProvaDent products. Orders placed through an external seller are fulfilled under that seller’s policies. Shipping destinations, available services, handling times, and delivery estimates are determined at checkout.
Shipping costs and timing
Any shipping fee, free-shipping threshold, tax, or estimated delivery date should be displayed by the seller before you complete your order. Estimates are not guarantees and may be affected by carrier delays, weather, customs, or incorrect address details.
Tracking and address changes
Use the tracking link or contact information in your order confirmation. If you need to change an address or cancel an order, contact the seller as soon as possible; changes may not be possible after dispatch.
Missing, damaged, or returned orders
For lost, damaged, incorrect, or returned shipments, contact the seller or carrier using the details in your order confirmation. Return eligibility and refund timing are governed by the seller’s current policies.